Frequently Asked Questions

We’ve compiled a list of frequently asked questions for you to get the information you need about Pleasure-Way quickly and easily.

What type of RVs does Pleasure-Way build?

Pleasure-Way specializes in premium Class B motorhomes and widebody Class B+ motorhomes, handcrafted in Saskatoon, Saskatchewan, Canada.

Where are Pleasure-Way motorhomes built?

Every Pleasure-Way motorhome is proudly built at our manufacturing facility in Saskatoon, Saskatchewan, Canada.

How long has Pleasure-Way been building motorhomes?

Pleasure-Way has been crafting high-quality motorhomes since 1986, with a focus on small-batch production, premium materials, and long-term durability.

Can I buy a motorhome directly from Pleasure-Way?

Pleasure-Way Industries Ltd. manufactures Pleasure-Way motorhomes and offers new unit sales to the public only through authorized Pleasure-Way dealers. We do not offer factory direct sales or a factory pick up service. Our Pleasure-Way dealers across the US and Canada can offer localized sales and follow up service. Use our Locate A Dealer tool to find your nearest Pleasure-Way dealer.

Can I buy parts for my motorhome through Pleasure-Way?

Pleasure-Way does not sell replacement parts directly to the public. Instead, owners are encouraged to contact authorized dealerships for any and all parts.

If I live in the US am I able to purchase a Pleasure-Way in Canada and register it in the United States?

No, you may not. We build on US chassis for the US market and Canadian chassis for the Canadian market. The chassis manufacturers, Mercedes-Benz and Ram, do not allow cross border sales on new units. The bottom line is that you must purchase in the country in which you live and are able to license and register the motorhome.

How long does it take to get my new Pleasure-Way once I order it?

If you choose to place a factory order through a Pleasure-Way dealer, there are several factors that may determine the lead time to delivery. Factors that affect lead time change periodically and may include: chassis availability, number of previously placed factory orders, and time of year. The actual build time for each individual motorhome is approximately seven weeks, however, the current wait for factory orders is approximately two-three months from date of dealer order placement.

What chassis does Pleasure-Way build on?

Pleasure-Way builds on Mercedes-Benz Sprinter, Ford Transit, and Ram ProMaster chassis platforms, depending on the model.

What is the difference between a Class B and a Class B+ motorhome?

A Class B motorhome is built within the body of a van chassis, while a Class B+ typically uses a cutaway chassis with a wider coach body. Pleasure-Way offers both compact van-based models and wider Plateau XL models for owners who want added interior space and storage.

Which Pleasure-Way model is best for me?

The best model depends on how you like to travel. Some owners prefer a compact, easy-driving van, while others want a larger bathroom, permanent beds, or expanded storage. Comparing floorplans is the best place to start.

Do you build to suit/custom build? Do you do any custom work for any of your models?

While we currently build eleven different models and provide several décor options on each, we do not custom configure beyond that point.

What warranty does Pleasure-Way offer?

Pleasure-Way offers a 5-year warranty covering defects in materials and craftsmanship on the components we manufacture. Warranty coverage for chassis and third-party appliances is provided by their respective manufacturers. For full details check out the warranty page: [Warranty]

Are Pleasure-Way lithium batteries covered by warranty?

Yes. Pleasure-Way includes a 5-year warranty on its lithium batteries. For full details check out the warranty page: [Warranty]

What is the Pleasure-Way Personal Assistant program?

Every new Pleasure-Way owner is paired with a dedicated Pleasure-Way Personal Assistant for the first 90 days of ownership. This factory-based support helps owners with operational questions, troubleshooting guidance, and getting comfortable with their new motorhome.

Who do I contact if I need support?

Pleasure-Way owners can contact our support team for guidance. For warranty or service work, your authorized dealer may also be involved depending on the issue.

Does Pleasure-Way offer Factory Tours?

Yes, we’re happy to offer factory tours! We kindly ask that you give us a call at least one week in advance to schedule your visit, as not all days are available for tours.

Can I use my awning in the rain?

Pleasure-Way RVs are equipped with Fiamma awnings, which are not recommended for use in the rain, as they do not have support arms to handle water weight. For safety and to prevent damage, we recommend retracting the awning at the first sign of rain.

How do I winterize my Pleasure-Way RV? Are there temperatures I need to be cautious of for the water lines, etc..?

Detailed winterizing instructions are provided in the Owner’s Manual included with each Pleasure-Way motorhome. The general rule of thumb is once day and night-time temperatures fall below freezing, you should take the relatively simple steps to winterize your Pleasure-Way. We have a video for you here to help make this process as smooth as possible.

Why do you use welded steel in the construction of your XL motorhomes vs welded aluminum?

Providing a welded steel super structure allows for the best structural integrity possible. Even though steel construction is heavier than aluminum, we still provide one of the most generous Occupant and Cargo Carrying Capacities in the industry.